Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Privacy Notice
Last Updated: August 5, 2026
C-Loong Precision Industry (Shenzhen) Co., Ltd. (“C-Loong,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Notice explains how we collect, use, store and share personal information when you visit autopartsac.com or www.autopartsac.com, submit an inquiry, request a quotation, ask for product-matching assistance or otherwise communicate with us.
1. About Us
C-Loong Precision Industry (Shenzhen) Co., Ltd. supplies automotive air-conditioning parts and related product-matching support to distributors, wholesalers, repair networks, remanufacturers and other business customers.
Our business address is:
C-Loong Precision Industry (Shenzhen) Co., Ltd.
Building 34, Taixing Industrial Zone
Hongxing Community, Songgang Street
Bao’an District, Shenzhen, Guangdong, China
Our website is intended primarily for business inquiries. It does not currently provide customer account registration or direct online checkout and payment.
2. Information We Collect
The information we collect depends on how you interact with the website.
Information You Submit
When you complete an inquiry or quotation form, we may collect:
- Your name;
- Company name;
- Email address;
- Telephone number;
- Country or region;
- Inquiry message;
- OE or part number;
- Vehicle or application information;
- Requested product quantity;
- Other product, compatibility or purchasing information you choose to provide.
If you later send technical documents, photographs, videos or other files to our team by email or another communication method, we may process that information to respond to your request.
Please avoid including personal information that is not necessary for your inquiry.
Information Collected Automatically
When you visit the website, we and our service providers may automatically collect:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring website;
- Pages viewed;
- Date and approximate time of access;
- Website interaction information;
- Cookie and advertising identifiers;
- General location information derived from your IP address;
- Website security and error logs.
3. How We Use Your Information
We may use the information we collect to:
- Receive and respond to inquiries;
- Prepare quotations;
- Review OE numbers, vehicle details and product requirements;
- Assist with product matching;
- Communicate about product availability, quantity, pricing and delivery requirements;
- Maintain records of inquiries and business communications;
- Provide customer service and after-sales assistance;
- Operate, maintain and secure the website;
- Prevent spam, fraud, misuse and unauthorized access;
- Measure website traffic and content performance;
- Measure advertising performance;
- Improve our website, products and customer service;
- Comply with accounting, tax, customs, regulatory and legal requirements;
- Establish, exercise or defend legal claims.
Where applicable, we process personal information because:
- It is necessary to respond to your request or take steps before entering into a business transaction;
- It is necessary for our legitimate interests in operating our business, responding to customers, improving the website and protecting our systems;
- You have provided consent, particularly for optional analytics or advertising cookies; or
- Processing is required to comply with a legal obligation.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels and similar technologies.
Essential Cookies
Essential cookies support basic website operation, security, form submission, network management and cookie-preference settings.
These cookies are required for the website to function correctly.
Analytics Cookies
We may use Google Analytics to understand:
- How visitors reach the website;
- Which pages are viewed;
- How visitors interact with website content;
- General website traffic and performance.
Analytics information helps us improve the website and understand which content is useful to visitors.
Advertising Cookies and Pixels
We may use Google Ads conversion tracking and Meta Pixel to:
- Measure advertising results;
- Understand whether an advertisement resulted in a website visit or inquiry;
- Improve advertising campaigns;
- Create or measure relevant advertising audiences where permitted.
These services may process information such as cookie identifiers, device information, IP address, visited pages and website interactions.
Managing Cookies
We use a cookie consent tool to provide choices regarding optional cookies.
Where required by applicable law, analytics and advertising cookies will only be activated after you provide consent. You may accept, reject or manage optional cookies through the cookie controls displayed on the website.
You may also manage cookies through your browser settings. Disabling some cookies may affect website functionality or our ability to measure website performance.
5. How We Store Information
Inquiry information may be stored in:
- The website’s WordPress and WPForms systems;
- Our website hosting systems provided by Hostinger;
- Company email accounts provided through Alibaba Cloud;
- Internal business records used by authorized members of our sales team.
Access is limited to personnel who reasonably require the information to respond to inquiries, provide quotations, support product matching or manage the related business communication.
6. How We Share Information
We do not sell or rent personal information for monetary consideration.
We may share information with the following recipients when reasonably necessary:
Authorized Employees
Relevant members of our sales, customer-service or management teams may access information to respond to your inquiry and manage the business relationship.
Website and Technology Providers
Our website and communication systems may involve service providers such as:
- Hostinger;
- WordPress;
- WPForms;
- Alibaba Cloud;
- Google;
- Meta;
- Cookie-consent and website-security service providers.
These providers may process information to host the website, deliver forms and email, maintain security, provide analytics or measure advertising.
Business and Delivery Providers
If an inquiry develops into an order, we may provide necessary contact, order or delivery information to production, logistics, freight-forwarding, customs or delivery providers involved in completing the transaction.
Legal and Regulatory Disclosures
We may disclose information where reasonably necessary to:
- Comply with applicable law;
- Respond to a lawful request from a court, regulator or government authority;
- Protect our company, customers, systems or legal rights;
- Investigate fraud, misuse or security incidents;
- Establish, exercise or defend legal claims.
We only disclose information that is reasonably necessary for the relevant purpose.
7. International Processing
C-Loong Precision Industry (Shenzhen) Co., Ltd. is located in China, and inquiries submitted through the website are reviewed and processed by our team in China.
Because our customers and service providers are located internationally, personal information may also be processed or stored in other countries or regions.
The privacy laws of those locations may differ from the laws in your country. Where required, we use reasonable contractual, technical and organizational measures intended to protect information transferred internationally.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The retention period depends on factors including:
- Whether an inquiry remains active;
- Whether an inquiry develops into an order;
- The duration of the business relationship;
- Whether information is needed for product matching or after-sales support;
- Accounting, tax, customs and record-keeping requirements;
- The need to prevent fraud or protect website security;
- The possibility of a complaint, dispute or legal claim;
- Whether you request deletion.
When information is no longer reasonably required, we may delete, anonymize or securely restrict access to it, unless continued retention is required by applicable law.
9. Business Communications
We may contact you to:
- Respond to an inquiry;
- Request missing product or application details;
- Provide a quotation;
- Confirm product matching;
- Discuss availability, quantities or delivery;
- Follow up on an active business request;
- Provide order or after-sales information.
We do not currently use the website as a separate public newsletter-registration service.
If we send a non-essential promotional communication in connection with an existing business relationship, you may ask us to stop sending similar messages.
Necessary replies, quotation communications, order updates and customer-service messages are not treated as optional promotional communications.
10. Data Security
We use reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access;
- Accidental loss;
- Misuse;
- Improper disclosure;
- Unauthorized alteration;
- Destruction.
However, no website, email service or internet transmission method can be guaranteed to be completely secure.
You should not submit confidential personal information, payment passwords, bank-card security codes or other sensitive information that is not required for a product inquiry.
11. Your Privacy Rights
Depending on where you are located and the laws that apply, you may have the right to:
- Ask whether we hold personal information about you;
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Request a portable copy of certain information;
- Object to non-essential marketing communications;
- Submit a complaint to an applicable privacy or data-protection authority.
These rights may be subject to legal limitations and exceptions. For example, we may need to retain certain records for accounting, legal, security or dispute-resolution purposes.
To submit a privacy request, use the inquiry form available on autopartsac.com and write “Privacy Request” at the beginning of your message.
Please provide enough information for us to identify the relevant inquiry or communication, such as:
- Your name;
- Company name;
- Email address used for the original inquiry;
- Approximate date of the inquiry;
- Nature of your request.
We may request additional information where reasonably necessary to confirm your identity and prevent unauthorized access to or deletion of another person’s information.
We will respond within the period required by applicable law.
12. California and Other U.S. Privacy Rights
Residents of California and certain other U.S. states may have additional privacy rights where the relevant state law applies to our business and processing activities.
These rights may include the right to request information about collected personal information, request correction or deletion, and opt out of certain uses of information for targeted advertising.
We do not sell personal information for monetary consideration.
Where advertising cookies or pixels are used, available choices may be exercised through the website’s cookie settings.
13. Children’s Privacy
Our website is intended for business users and is not directed toward children.
We do not knowingly request personal information from children. If you believe that a child has submitted personal information through the website, please contact us through the inquiry form so that we can review the matter and take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
Those third parties operate under their own terms and privacy practices. We do not control and are not responsible for how an external website collects or uses personal information.
You should review the privacy notice of any third-party website before providing information to it.
15. Changes to This Privacy Notice
We may update this Privacy Notice when our website, business processes, service providers or legal obligations change.
The revised notice will be published on this page, and the “Last Updated” date will be changed accordingly.
16. Contact Us
For questions about this Privacy Notice or our handling of personal information, submit a message through the inquiry form on autopartsac.com and begin the message with “Privacy Request.”
You may also contact us by post at:
C-Loong Precision Industry (Shenzhen) Co., Ltd.
Building 34, Taixing Industrial Zone
Hongxing Community, Songgang Street
Bao’an District, Shenzhen, Guangdong, China